Je ne vois pas pourquoi une si mauvaise note

I have been a 1and1 customer for 3 years now and have not noticed any down time, lost e-mail or other issues related to reliability that I have seen posted here. Now, I use the Linux service because windows based servers are a horror show to operate reliably (I know people like them, but I have worked directly with windows servers for years and know of what I speak). Their e-mail client is crap, but if you use an e-mail client like Notes or Outlook, who cares because you never see the webmail client anyway.