I continue to purchase domains and hosting plans from 1 and 1. Their prices are super, but the customer service is what hooked me. I own close to 1,000 domains and have dealt with many registrars. 1 and 1 is the ONLY company, which has consistently provided quick, efficient support. There site is not as user-friendly as others; it took me a lot longer to learn their system. However, because of their prices and superior customer service, I did not mind. The communication, service, and support are definitely superior to all (and there are many) registrars I have used. I do hope they start holding auctions on their site. My only complaint is having to sell via an affiliate (note singular). I dislike this very much. But again, their support team has been receptive to all input. Overall, their support has been impressive. 1 and 1 continues to be the only company who provides service AND appreciates a customer.
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